---
title: General Troubleshooting
description: General troubleshooting guides for Cloudflare issues.
image: https://developers.cloudflare.com/core-services-preview.png
---

> Documentation Index  
> Fetch the complete documentation index at: https://developers.cloudflare.com/support/llms.txt  
> Use this file to discover all available pages before exploring further. 

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# General Troubleshooting

Below you will find links to the relevant sections for General Troubleshooting support-focused material.

* [ Cannot locate dashboard account ](https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/cannot-locate-dashboard-account/)
* [ Cloudflare traffic not being sent to the geographically closest data center ](https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/geographic-traffic-routing/)
* [ Gathering information for troubleshooting sites ](https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/gathering-information-for-troubleshooting-sites/)
* [ Not receiving emails from Cloudflare ](https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/not-receiving-cloudflare-emails/)
* [ Potential disruption of services for Russian users ](https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/service-disruption/)
* [ Potential ISP blocking of Cloudflare IP addresses ](https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/potential-isp-blocking/)
* [ Third-party load balancers ](https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/third-party-load-balancers/)
* [ Troubleshoot crawl errors ](https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/)

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