---
title: Error 1000
description: Troubleshoot Cloudflare 1000 error code.
image: https://developers.cloudflare.com/core-services-preview.png
---

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# Error 1000

## Error 1000: DNS points to prohibited IP

This error indicates that a Cloudflare DNS record points to a prohibited IP, blocking access to the requested domain.

### Common causes

Cloudflare halted the request for one of the following reasons:

* An A record within your Cloudflare DNS app points to a [Cloudflare IP address ↗](https://www.cloudflare.com/ips/), or a Load Balancer Origin points to a proxied record.
* Your Cloudflare DNS A or CNAME record references another reverse proxy (such as an nginx web server that uses the proxy\_pass function) that then proxies the request to Cloudflare a second time.
* The request `X-Forwarded-For` header is longer than 100 characters.
* The request includes two `X-Forwarded-For` headers.
* The request includes a `CF-Connecting-IP` header.
* A Server Name Indication (SNI) issue or mismatch at the origin.
* Your DNS record points to a SaaS provider that uses [Cloudflare for SaaS](https://developers.cloudflare.com/cloudflare-for-platforms/cloudflare-for-saas/) with [BYOIP](https://developers.cloudflare.com/byoip/) (Bring Your Own IP). Because the provider's IP addresses are advertised through Cloudflare's network, requests resolve to Cloudflare infrastructure. If the provider has not configured a [custom hostname](https://developers.cloudflare.com/cloudflare-for-platforms/cloudflare-for-saas/security/certificate-management/) for your domain, this error is returned.

### Resolution

* If an A record within your Cloudflare DNS app points to a [Cloudflare IP address ↗](https://www.cloudflare.com/ips/), update the IP address to your origin web server IP address. Reach out to your hosting provider if you need help obtaining the origin IP address.
* There is a reverse-proxy at your origin that sends the request back through the Cloudflare proxy. Instead of using a reverse-proxy, contact your hosting provider or site administrator to configure an HTTP redirect at your origin.
* If your domain points to a SaaS provider that uses Cloudflare, contact the SaaS provider to verify that a custom hostname is properly configured for your domain. The error originates from the provider's Cloudflare account, not yours.

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