--- title: Error 1033 description: Troubleshoot Cloudflare 1033 error code. image: https://developers.cloudflare.com/core-services-preview.png --- > Documentation Index > Fetch the complete documentation index at: https://developers.cloudflare.com/support/llms.txt > Use this file to discover all available pages before exploring further. [Skip to content](#%5Ftop) # Error 1033 ## Error 1033: Cloudflare Tunnel error This error indicates an issue with [Cloudflare Tunnel](https://developers.cloudflare.com/cloudflare-one/networks/connectors/cloudflare-tunnel/). ### Common cause You have requested a page on a website (`tunnel.example.com`) that is on the Cloudflare network. The host (`tunnel.example.com`) is configured with Cloudflare Tunnel, and Cloudflare is currently unable to resolve it. ### Resolution A `1033` error indicates your tunnel is not connected to Cloudflare's network because Cloudflare's network cannot find a healthy `cloudflared` instance to receive the traffic. First, review whether your tunnel is listed as `Active` in the [Cloudflare dashboard ↗](https://dash.cloudflare.com/) by going to **Networking** \> **Tunnels** or run `cloudflared tunnel list`. If the tunnel is not `Active`, review the following and take the action necessary for your tunnel status: | Status | Meaning | Recommended Action | | ------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | **Healthy** | The tunnel is active and serving traffic through four connections to the Cloudflare global network. | No action is required. Your tunnel is running correctly. | | **Inactive** | The tunnel has been created (via the API or dashboard) but the cloudflared connector has never been run to establish a connection. | Install and run cloudflared on your origin server to connect the tunnel to Cloudflare. You can find the installation command in the Cloudflare dashboard under **Networking** \> **Tunnels** — select your tunnel, then on the **Overview** tab select **Add a replica**. For API-based setup, refer to [Install and run the tunnel](https://developers.cloudflare.com/cloudflare-one/networks/connectors/cloudflare-tunnel/get-started/create-remote-tunnel-api/#4-install-and-run-the-tunnel). | | **Down** | The tunnel was previously connected but is currently disconnected because the cloudflared process has stopped. | 1\. Ensure the cloudflared [service](https://developers.cloudflare.com/cloudflare-one/networks/connectors/cloudflare-tunnel/do-more-with-tunnels/local-management/as-a-service/) or process is actively running on your server. 2\. Check for server-side issues, such as the machine being powered off, an application crash, or recent network changes. | | **Degraded** | The cloudflared connector is running and the tunnel is serving traffic, but at least one individual connection has failed. Further degradation in [tunnel availability](https://developers.cloudflare.com/cloudflare-one/networks/connectors/cloudflare-tunnel/configure-tunnels/tunnel-availability/) could risk the tunnel going down and failing to serve traffic. | 1\. Review your cloudflared [logs](https://developers.cloudflare.com/cloudflare-one/networks/connectors/cloudflare-tunnel/monitor-tunnels/logs/) for connection failures or error messages. 2\. Investigate local network and firewall rules to ensure they are not blocking connections to the [Cloudflare Tunnel IPs and ports](https://developers.cloudflare.com/cloudflare-one/networks/connectors/cloudflare-tunnel/configure-tunnels/tunnel-with-firewall/). | ```json {"@context":"https://schema.org","@type":"TechArticle","@id":"https://developers.cloudflare.com/support/troubleshooting/http-status-codes/cloudflare-1xxx-errors/error-1033/#page","headline":"Error 1033 · Cloudflare Support docs","description":"Troubleshoot Cloudflare 1033 error code.","url":"https://developers.cloudflare.com/support/troubleshooting/http-status-codes/cloudflare-1xxx-errors/error-1033/","inLanguage":"en","image":"https://developers.cloudflare.com/core-services-preview.png","dateModified":"2026-04-23","publisher":{"@type":"Organization","name":"Cloudflare","url":"https://www.cloudflare.com/"},"isPartOf":{"@type":"WebSite","@id":"https://developers.cloudflare.com/#website","name":"Cloudflare Docs","url":"https://developers.cloudflare.com/"}} {"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"/directory/","name":"Directory"}},{"@type":"ListItem","position":2,"item":{"@id":"/support/","name":"Support"}},{"@type":"ListItem","position":3,"item":{"@id":"/support/troubleshooting/","name":"Troubleshooting"}},{"@type":"ListItem","position":4,"item":{"@id":"/support/troubleshooting/http-status-codes/","name":"HTTP Status Codes"}},{"@type":"ListItem","position":5,"item":{"@id":"/support/troubleshooting/http-status-codes/cloudflare-1xxx-errors/","name":"Cloudflare 1xxx errors"}},{"@type":"ListItem","position":6,"item":{"@id":"/support/troubleshooting/http-status-codes/cloudflare-1xxx-errors/error-1033/","name":"Error 1033"}}]} ```