All Systems Operational

Uptime over the past 90 days. View historical uptime.
Orum services Operational
90 days ago
99.96 % uptime
Today
Dialer Operational
90 days ago
99.9 % uptime
Today
Salesfloor Operational
90 days ago
99.97 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Coaching suite Operational
90 days ago
100.0 % uptime
Today
Third-party integrations Operational
Vonage Voice API Operational
HubSpot API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 8, 2026

No incidents reported today.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026
Infrastructure upgrade
Completed - The maintenance is completed and all services are back online.
Jul 3, 19:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 19:00 PDT
Scheduled - We will be taking Orum offline for an infrastructure upgrade. The web app will not be accessible during parts of the operation.
Jul 1, 23:34 PDT
Jul 2, 2026

No incidents reported.

Jul 1, 2026
Call Failures
Resolved - The elevated rate of call failures challenge has been resolved. Normal activity in Orum can be resumed, we apologize for the disruption.
Jul 1, 20:18 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 20:07 PDT
Investigating - We are experiencing an elevated rate of call failures. The engineering team is actively investigating the incident, early findings are pointing towards an issue with our telephony provider.
Jul 1, 19:31 PDT
Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026
Database Performance Challenge
Resolved - This incident has been resolved.
Jun 25, 11:23 PDT
Update - We are continuing to monitor for any further issues.
Jun 11, 14:12 PDT
Monitoring - System conditions have improved significantly, and we are seeing materially better performance We are not yet considering this matter fully resolved and are continuing to actively monitor & apply changes.
Jun 11, 14:11 PDT
Identified - We experienced intermittent dialing failures caused by a database performance issue that intensified under high call volume. We have identified the root cause and deployed a series of fixes. Metrics are significantly improved as of today, and we are continuing to monitor and optimize. We appreciate your patience and apologize for the disruption.
Jun 10, 15:04 PDT
Lists not loading
Resolved - At this time, we have concluded our investigation and found this challenge to be localized to a few individual users. Orum is otherwise functioning as expected.
Jun 25, 09:13 PDT
Investigating - We are currently investigating reports of an unexpected behavior where attempting to load lists results in a blank screen within the Orum user interface.
Jun 25, 08:15 PDT
Jun 24, 2026
Intermittent Analytics Metric Reporting
Resolved - A correction was made to the intermittently affected records and this is resolved
Jun 24, 16:03 PDT
Update - We are continuing to investigate this issue.
Jun 24, 10:40 PDT
Investigating - Investigating - We are actively investigating reports of intermittent examples of inaccurate analytics metrics for connects, conversations, and meetings booked within the Orum platform. Our engineering team is currently researching the root cause of this behavior
Jun 24, 10:40 PDT
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