For AI agents: visit https://devdocs.drift.com/llms.txt for an index of all pages formatted in Markdown and endpoints in OpenAPI. Append .md to any documentation page URL to get its markdown version.
Jump to Content
Guides
Drift API Documentation
Phoenix
Dev.Drift
Guides
Guides
Dev.Drift
Guides
Phoenix
Guides
User Model
Start Here
Using Drift APIs
Guides
Playbook Webhook Implementation Guide
Custom MAP/CRM Integration
Drift.identify() Implementation Guide
Tutorials
Start a Chat Programmatically
Embed Drift's Landing Pages
Welcome Message
How to Export Conversations from Drift
Load Support Chat Client with Conversation Events
Capture URL Query Strings as Attributes
Force DriftLinks to Adhere to Online/Offline Hours
Convert Epoch Time to Standard Time and Assign to Attribute
Assign Country from Browser/IP Address to Attribute
Using a Browser-side Event to Fire a POST Request
Bulk Conversations Transcript Export
Redirect URL on Chat Button Click
Targeted Fastlane Script Per Site Language
Tracking conversation events as conversions with LinkedIn Insight Tags
How To Send Conversation Events To Google Tag Manager's Data Layer Object
Adobe Analytics and Drift Browser Events
Zapier and Drift - Custom Webhook Configuration
Switch Playbooks On Button-Click
Load Drift after opt-in through HubSpot Cookie Consent Banner
Retrieve Cookie Values and Pass to Drift
Using Marketo Webhooks To Fetch Conversation Transcript
Use Salesforce Flow Builder to Update Lead or Contact Ownership from Drift Conversation Tasks
Sending GA Events when Drift is Installed via an iFrame
Using a Drift Facade with a Cookie Manager
Security
Securing Drift on your Site
Securing Drift on Your Site with an iframe
Securing Drift on Your Site with Signed Identities
In the Browser
Installation
Using Drift with Gatsby CMS
User Identification
Configuration and Settings
Controlling the Widget
Receiving Information from Drift
Sending Information into Drift
Fastlane
Installing Fastlane Playbooks
Installing Fastlane Playbooks in Pardot forms
Fastlane Deferred Form Submissions with React
Server Side
Introduction to Backend APIs
Setting Up an Integration
Interacting with Drift Chat
Webhooks: Subscribing to Drift Events
Contact Update Subscriptions
Data and Errors
Making a Public Integration
Authentication and Scopes
Contacts API
Contact Model
Setting up Custom Attributes in Drift
Creating a Contact
Updating a Contact
Updating a Contact via non-Drift ID
Retrieving Contacts
Deleting a Contact
Unsubscribe Contacts From Emails
Posting Timeline Events
Listing Custom Attributes
Common Contact API Errors
Users API
User Model
Retrieving User
Listing Users
Updating a User
Get Booked Meetings
Meeting Model
Conversations & Messages API
Conversation Model
Message Model
Creating a Message
Retrieving a Conversation
Retrieving a Conversation's Messages
Retrieving a Conversation's Transcript
Retrieving a Conversation's Attachments
Creating a new Conversation
Bulk Conversation Statuses
List Conversations
Accounts API
Account Model
Creating an Account
Retrieving an account
Listing Accounts
Updating Accounts
Deleting Accounts
Playbooks API
Playbook Model
Retrieving Bot Playbooks
Retrieving Conversational Landing Pages
TEAM API
Team Model
Listing Teams Org
Listing Teams by User
App Admin API
Trigger App Uninstall
Get Token Information
Data Privacy API
GDPR Overview
GDPR Retrieval
GDPR Deletion
Walkthrough
Community
FAQs
Blog
Community Forum
SCIM API
User Schema
Searching via SCIM
Provisioning via SCIM
Updating via SCIM
Deprovisioning via SCIM
Suggest
