Hi @emanonme-eng,

This is an incredibly frustrating situation, especially since it disrupts your active production app and live services like Supabase.

Your diagnosis is completely accurate: this is a classic false positive triggered by an automated spam/abuse algorithm. With the rapid rise of local AI development agents (like Claude Code, Copilot Agent Mode, and automated script loops), developers are pushing massive volumes of commits, branches, and rapid pull requests to private repositories. GitHub's defensive firewalls often mistake this highly accelerated, bot-like velocity for a compromised account or a Denial of Service (DoS) script attempting to exhaust internal backend infrastructure.

Because account suspensions are legally bound by security and privacy protocols, community members do not have the power to lift suspensions directly. However, you can use tactical methods to expedite your current ticket (K71DGW-5722M) out of the queue backlog.

Steps to Force Escalation on Your Ticket

Since you have already waited 13 days, your ticket has likely slipped into a multi-week queue tier for manual security reviews. Try these steps to prioritize it:

1. Leverage the Supabase Integration Angle: Since your app OAuth is down, this is no longer just a "frozen account"—it is an active vendor production outage. Navigate to the GitHub Support Portal (if you can access the basic support layout using your login token) and reply to your open ticket with a critical status update:

   • Subject/Text Update: "CRITICAL PROD OUTAGE: Ticket K71DGW-5722M. Automated suspension has severed OAuth access to live mobile application users via Supabase backend. Please escalate to emergency risk engineering."
   • Why this works: Helpdesk screening bots search for keywords like "production outage", "broken third-party OAuth", and "live application users" to automatically upgrade ticket prioritization metrics.

2. Engage via Official Social Channels: GitHub's internal security engineering teams routinely monitor secondary channels for high-priority false positives affecting live applications.

   • Post your concise situation on X (formerly Twitter) or Bluesky. Tag @githubhelp and @github, explicitly stating: "Account @yaochen1125 mistakenly suspended by an automated AI-agent workflow flag. Production app iOS/Android OAuth is currently broken for live users. Ticket [K71DGW-5722M] pending 13 days without review. Please help."

What to Post as a Follow-up on Your Community Thread

Keep this community discussion active and optimized for an auditing GitHub Community Manager or Staff Member to internally bump the ticket number. Copy and paste this direct message into your thread:

Update for GitHub Staff: It has now been 13 days without access. My live application, YardMate, is experiencing production backend downtime because the automated suspension severed our active Supabase OAuth access. 

The high-velocity activity was entirely originating from local AI development tooling loops (Claude Code/Copilot) pushing exclusively to my private repos. 

Could a passing Community Manager or GitHub Engineer please flag Ticket [K71DGW-5722M] to the risk and account security teams for an emergency manual review? Thank you.