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Jam workspace header with member avatars, the Invite and + Create Jam buttons, and folder tabs for Internal Team and Customer Support A Jam workspace gives your whole team a shared place to capture, organize, and debug issues together.

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Set up your workspace

If you haven’t created a workspace yet, sign in at jam.dev and create one. Workspaces support domain-based discovery. Anyone with a matching email domain can find and request to join your workspace automatically.

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Invite members

1

Open the dashboard

Log in to jam.dev and go to your workspace.
2

Click Invite

Click Invite in the dashboard header.
3

Send invitations

Invite members by email address or share the workspace invite link.
4

Assign roles (optional)

Adjust member roles and permissions as needed. See Members and Roles for the full breakdown of available roles.

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Workspace visibility

Workspace visibility setting toggled on, allowing anyone with an @acme-corp.com email to join Workspace visibility controls whether your workspace appears to colleagues in your company. When enabled, anyone who signs up or logs in with your company email instantly sees an option to join your workspace.

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Managing Workspace Visibility

Workspace visibility controls where your workspace appears:
  • Sign-up for new users with your company email domain
  • In-product prompts for existing Jam users with your company email domain
Users join as Viewers and can be promoted to other roles by workspace admins

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Default Behavior

Workspace visibility availability depends on your plan:
  • Free and Team plan: enabled by default for all workspaces
  • Enterprise Plan: Not available. Enterprise workspaces use advanced security and access controls.
  • Legacy Plans: Disabled by default. Upgrade to the new Team plan to enable this option

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Configure

Only workspace admins can change visibility settings:
1

Open Settings

Go to Settings.
2

Find the Workspace visibility section

3

Toggle visibility on or off

Set Workspace visibility to On or Off.
Workspace visibility toggle set to on for the @acme-corp.com domainNew users with your @company.com email
Anyone signing up or logging in with your company email instantly sees the option to join your workspace.We found your team on Jam discovery modal, prompting a new signup to join the Design Team or QA for Product X workspace

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Privacy considerations

Workspace discoverability is separate from access controls, which determine who can view your Jams:
  • Workspace visibility: Controls whether users with your domain can find and join your workspace
  • Access Controls: Controls who can view your Jams and folders
Workspace admins get notified each time someone joins.
You can have discoverability enabled while still keeping strict access controls for your content.